Privacy Policy

At Cottonkatha, your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Collected securely via trusted payment gateways. We do not store your credit/debit card details.
Order Details: Products purchased, order history, and transaction details.
Technical Information: IP address, browser type, device details, and cookies for analytics and site performance.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchase, shipping, and offers.
Improve our website, products, and services.
Provide customer support and resolve queries.
Comply with legal and regulatory requirements.

3. Sharing of Information

We value your trust and will never sell your personal information.
However, we may share data with:

Logistics partners to ensure timely delivery.
Payment gateways for secure transactions.
Service providers who assist in website operations, marketing, or analytics.
Legal authorities, if required by law.

4. Cookies & Tracking Technologies

Our website uses cookies to improve browsing experience and personalize content.
You can manage or disable cookies through your browser settings, but some features may not function properly without them.

5. Data Security

We implement strict measures to protect your personal information from unauthorised access, alteration, or disclosure.
Secure Socket Layer (SSL) encryption is used for data transfer during transactions.

6. Your Rights

As a customer, you have the right to:

Access and review the information we hold about you.
Request corrections to inaccurate or outdated data.
Opt out of marketing communications at any time.
Request deletion of your personal data (subject to legal requirements).

7. Third-Party Links

Our website may contain links to third-party websites. Cottonkatha is not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date. Please review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Cottonkathastudio@gmail.com
📞 +91 910 645 9352
📍 121, First Floor Capital Plaza, Near Sardar Farm 395010, Suart, Gujarat, India