Shipping Policy

At Cottonkatha, we are committed to delivering your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Customised or made-to-order products may take additional time; estimated timelines will be communicated during purchase.

2. Shipping Methods & Delivery Time

  • We partner with trusted courier services to ensure safe and timely delivery.

  • Standard delivery timeline within India: 5–7 business days (may vary based on location).

  • For remote or rural areas, delivery may take longer.

  • International shipping (if applicable) timelines will vary depending on the destination country.

3. Shipping Charges

  • Free shipping may be available on orders above a certain value (as per promotional offers).

  • Shipping fees (if applicable) will be displayed at checkout before you confirm your order.

  • Cash on Delivery (COD) may include an additional service charge.

4. Order Tracking

  • Once shipped, you will receive an email/SMS with tracking details.

  • You can track your order directly through our courier partner’s website or via the tracking link provided.

5. Delays & Exceptions

  • Delivery delays may occur due to unforeseen events such as weather conditions, strikes, or natural calamities.

  • Cottonkatha is not responsible for delays caused by courier partners once the order has been dispatched.

6. Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate shipping details.

  • If a package is returned due to an incorrect address, re-delivery charges will apply.

  • For COD orders, repeated failed delivery attempts may result in cancellation of future COD privileges.

7. International Shipping (if applicable)

  • Customs duties, taxes, and import charges are the responsibility of the customer.

  • Delivery timelines may vary depending on the destination country’s customs clearance.

8. Contact Us

For any queries regarding shipping or delivery, please reach us at:

📧  Cottonkathastudio@gmail.com
📞 +91  910 645 9352